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Club News

Launch date update

10 August 2020

Following a slight delay we are pleased to confirm that the Reservation stage for Priority Group 1 will launch from 12.30pm tomorrow, Tuesday 11 August.

Please note that all current season ticket holders might be able to see their allocated seats earlier than the launch date and time as we have to set the system live. However, you WILL NOT be able to reserve or move seats until 12.30pm.

Don’t forget to familiarise yourself with how to reserve your seats for yourself as well as your connections and what to do if you want to move or stay in your allocated seat. Head over to our HOW TO GUIDE now.

We’d like to remind all current season ticket holders that your seats will be reserved under DEBENTURE PLUS NON REFUNDABLE SEASON TICKET as a product. If you wish to only buy a Debenture or in the case of volunteers, buy a Non refundable season ticket please read our HOW TO GUIDE now.

Current season ticket holders from Paul Strank and John Green stands at the Cherry Red Records Stadium have been allocated a specific seat in the West and East Stand respectively. Please note that we were not able to offer exactly same seats as you’ve had at The Cherry Red Records Stadium. All allocated seats offer similar view to what fans had, especially when It comes to Paul Stank stand.

However anyone who have had a season ticket in Ry Terrace or Chemflow End will not have a specific seat allocated for them. Instead, they have been assigned an area which they have priority to pick from. 

Ry Terrace have been located in the East Stand towards the south stand and is now seated. Chemflow End have been located in the South Stand which will likely now be safe standing.

We have now had provisional approval on safe standing in the South Stand. This is still subject to approval of designs and spec by the Sports Ground Safety Authority and Football Stadia Improvement Fund, but it is worth noting that if you are planning on locating yourself in the south stand that it almost certainly going to be standing – so if you would like to sit, we would advise you to move to another section of the stadium.

Please note that if you are currently allocated a seat in West Stand or East Stand and looking to move to standing in the South Stand you will have to wait until seats in the South Stand will become available due to current season ticket holders from Chemflow End having priority to pick from that area first. We will ensure that seats which are currently blocked for fans in the South Stand who are Chemflow season ticket holders who decide to move away are made available as soon as possible for fans who want to move to South Stand. 

We have now also made changes to the Priority Groups schedule to reflect on the delay in launching. The priority period schedule will now look like the below:

Priority Group 1: 11.08.2020 – 20.08.2020

Priority Group 2: 21.08.2020 – 30.08.2020

Priority Group 3: 01.09.2020 – 10.09.2020 

Priority Group 4: 12.09.2020 – 21.09.2020

Priority Group 5: 22.09.2020 – 31.10.2020

Details of all Priority Groups rules can be accessed by visiting DEBENTURES AND NON REFUNABLE SEASON TICKET EXPLAINED 

All fans will be able to contact our ticket office on 0208 547 3396 Monday to Friday between 9am-5pm. Please note that our lines will be extremely busy and reserving your seats online will remain the quickest way of ensuring you get the seats you want.


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