Our postponed home match against Portsmouth has now been rescheduled for Tuesday, 18 January (7.45 pm kick-off).
Following this rearrangement, we wish to clarify the situation for those supporters who booked tickets for the postponed fixture on 18 December.
Season Ticket holders and Debenture holders who gave up their seats for the initial match will have priority for the new date. It would be really helpful if those supporters could let us know by 7 January or earlier if they wish to attend the rearranged game.
Fans who purchased matchday tickets and want to attend the rescheduled match don’t need to do anything. These bookings will be carried over. However, some matchday ticket buyers will have booked seats that had been made available by ST holders and Debenture holders for the postponed fixture. They will be contacted by us to explain the options available to them for the rescheduled match.
If you definitely cannot make the new date you can request a refund by contacting firstname.lastname@example.org .
We fully understand that Debenture holders now have until five days prior to the fixture to let us know of their decision. However, if at all possible, then please do inform us before 7 January by e-mailing: email@example.com .
If you booked hospitality for the initial match on 18 December, but can't make the rearranged date, we can move your booking to an alternative home game. If this option is not convenient, please get in touch to discuss refund options. E-mail firstname.lastname@example.org .