Ahead of our pre-season friendly against Scunthorpe we wanted to update fans on a few key things in advance of Saturday.
Attendance is crucial to the success of the test event, so if you have booked tickets for the Scunthorpe match and can no longer attend, please let us know as soon as possible by emailing email@example.com, this is so we can reallocate seats in order for us to have as many fans attending as possible.
A reminder that you will need to download your tickets in advance to gain entry in to the stadium, details of which can be found by following the step-by-step guide
We’d like to remind everyone of the following rules:
- Please ensure that you wear a face-covering whilst in internal areas such as the concourse and toilets. It is optional to wear a face-covering whilst seated in the stands.
- Fans will have the option to scan a track and trace QR code upon arrival to the stadium as we look to reduce the spread of the virus – this is not mandatory requirement to enter the stadium.
- As with previous pre-season friendlies, fans will be asked to agree to the Supporters Code of Conduct prior to being able to download their tickets, in particular you must agree to the following:
- Please do not attend the match if you display Covid-19 symptoms 48 hours prior to the test event.
- Please do not attend the match if you have tested positive for Covid-19 in the last 10 days.
- Please do not attend the match if you currently self-isolating.
We encourage all fans to take a lateral flow test 48 hours prior to the event, however, it must be stressed that you will not have to provide a negative test result to enter the stadium. We are aware of the number of asymptomatic carriers or mildly symptomatic people in the community therefore this will help to keep everyone safe both inside and outside of the ground.
Although fans are not required to social distance whilst seated in the stands, we advise fans to keep a moderate distance between parties whilst walking throughout the concourse areas.
Our licencing conditions for this test event means we are only able to sell alcohol on the hospitality level. However, as a thank you to fans for the fantastic response to our call out for this test event, we will be able to provide all general admissions one free voucher on entry to the stadium to redeem an alcoholic or soft drink, which licensing will allow. The free voucher can be redeemed in the first-floor concessions areas, and you will also be able to purchase food and soft drinks throughout the match.
Due to this test event only being focussed on the West Stand, there will be no zones. Fans will access the stadium via two gate entrances, GATE 1 from the south end of the stadium (Plough Lane end) and GATE 2 at the north end of the stadium (Garratt Business Park end).
Fans will be required to enter the stadium via their preassigned entrance at the designated time slots as below:
A reminder that there will be no parking on site (accessible spectators will be communicated to separately). Therefore, it is recommended that fans commute to the stadium by train, bus, or, if you are local, by foot. Garrett Business Park has asked us to remind everyone that there will be no parking within the business park on that day.
It is important that fans stay in their allocated seats in the stands on the day. Please do check your ticket and take time to make sure you are in the right seats.
To help reduce queues at checkpoints, we would kindly ask fans not to bring bags into the stadium where possible. If essential, then please only bring an A5 bag (21cm x 15 cm x 10cm) or a clear bag only. Large bags or suitcases (including cabin bags) are not permitted.
Food and Drink
Food and soft drinks will be available to purchase at the stadium, however if you would like to bring along some water, please ensure it is in a clear plastic bottle; no glass, cans or thermos flasks will be allowed.