We want encourage all our fans to enjoy their matchday experience. We are here to make your supporter experience as comfortable and enjoyable as possible.
The Club recognises that disabled supporters may need assistance on a matchday and offers a variety of reasonable adjustments based on the individual supporter's needs.
Ambulant disabled supporters
There are dedicated ambulant seating should you wish to sit where there are fewer steps and/or level access, at the end of a row and/or close to an exit.
There are up to 92 wheelchair places along with 92 companion seats for home supporters. We will also be reserving seats directly in front/behind of the wheelchair areas depending where you are in the ground for any wheelchair fans who would like to book extra tickets for family/friends to come along to a game and still be near them and their carer/PA.
These seats will be reserved until 5 days prior to a match and can be booked using the same details as above.
Blind and partially sighted
Audio description will be available and supporters will be able to book prior to the match by calling 020 8547 3528 or emailing firstname.lastname@example.org.
Carer/personal assistant tickets can only be used if accompanied by the disabled supporter. If this supporter is unable to attend then the carer/PA will need to pay the match day ticket price to be able to enter the ground.
Assistance dogs will be welcome to the stadium, supporters with assistance dogs will be required to contact our Disability Liaison Officer prior to the match via phone or email so that we can discuss any additional needs also access into and out of the ground and the welfare of the dog before, during and after the match.
Are available for anyone who needs them, these can be made available on the day but can be pre-booked by emailing email@example.com.
The Club has 20 blue badge parking spaces for home fans and 8 for away fans available on a matchday. These spaces are just off site and can be booked by emailing firstname.lastname@example.org. There will be a drop off/pick up zone outside the main stand which has a waiting area while waiting for a carer/PA to park and return.